Page not translated correctly.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the page in the secondary language displays an outdated version with old pictures and layout.
Solution:
We recommend updating the WPML plugin to the latest version (4.6.11) and all related add-ons to ensure you have the latest bug fixes and improvements. You can find the latest versions in your WPML account under My Account -> Downloads. If updates are not visible, click on the 'Check for updates' button in the Plugins → Add New Plugin → Commercial tab. Before updating, make sure to back up your database.
After updating, if the issue still persists, try to update the page translation by slightly modifying the original page, saving it, and then navigating to the WPML translation editor to complete the translation.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems continue, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by Andrey 1 year ago.

Assisted by: Andrey.

Author	Posts
May 29, 2024 at 8:58 pm #15685438
henkt-2	The page in our primary language is correctly: hidden link But when I visit the page in the secondary language: hidden link I see an old version of the, old pictures and layout. How can I fix this?
May 29, 2024 at 9:40 pm #15685453
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Could you please update your WPML plugin to the latest version 4.6.11 and add-ons to benefit from the latest bug fixes and improvements? This may not necessarily resolve your problem, however, in order to troubleshoot the issue best we need to work on the latest code available. You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/ If you do not see the updates, you might need to click on the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Please remember to backup your database first before you proceed. Let me know if the issue persists after an update has been done. If it is, try to update the page translation, please modify slightly the original page, save it, navigate to the WPML translation editor, and complete the translation.
May 30, 2024 at 7:06 am #15685966
henkt-2	Hi Andrey, As far as I can see, the update solved a part of my problem. Not for the headers and footers. Can you tell me how I can translate elements (e.g. headers, footers, etc) that I've made with GeneratePress and Blocks. What's the best-practice to translate these? Thanks. New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-ive-made-headers-footers-with-generatepress-and-blocks/
May 30, 2024 at 7:28 am #15686160
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. I am glad that some of the problems have been solved. I opened a new ticket to answer your new question. This will also help other users with similar issues find solutions when searching the forum. I will respond here: https://wpml.org/forums/topic/split-ive-made-headers-footers-with-generatepress-and-blocks/.