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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Last updated by Dražen 1 year, 11 months ago.

Assisted by: Dražen.

Author Posts
July 1, 2023 at 12:07 pm #13927503

maccabi-tel-aviv-fcL

Products are not translate immediately, It will take 2 to 3 days but still not translated.

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July 3, 2023 at 8:26 am #13930753

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for contacting us.

That is not expected, and if jobs send for automatic translation it shouldn't take long for them to get back translated.

1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

2) Go to WPML > Support > Troubleshooting > Run Synchronize local job ids with ATE jobs and also Synchronize translators and translation managers with ATE.

Make sure you do not have any security or blocking plugins, and then go to WPML > Translation Management, select a few products, and resend them for translation.

Check if this helps and works fine, they should get back translated in a few minutes.

Regards,
Drazen

The topic ‘[Closed] Products are not translate immediately, It will take 2 to 3 days but still not’ is closed to new replies.