Resources option (custom fields) missing in other languages

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This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 8 months, 2 weeks ago.

Assisted by: Osama Mersal.

Author	Posts
August 14, 2024 at 6:18 pm #16072154
tahiraA	Background of the issue: I am trying to translate custom fields from YITH Booking & Appointment plugin so that it will be displayed in other languages product page. The custom fields is originally labeled as "Resources" but I have renamed it into "Hotel". However, when I finished translating the product, the resources option is not showing in the other language product page. Here I record a video snapshot to explain the issue - hidden link Symptoms: The resources option (custom fields) is missing in other languages product page. In the product editor, it is found that the resources that I have added in yith booking appointment setting are not being copied to other languages' product editor. Questions: How to make the resources option (custom fields) display in other languages product page? In the product editor, how to make the resources that I have added in yith booking appointment setting are being copied to other languages' product editor as well?
August 15, 2024 at 9:43 am #16073799
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama

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