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Supporter timezone: Europe/Madrid (GMT+02:00)

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This topic contains 12 replies, has 2 voices.

Last updated by pascalM-12 2 years, 5 months ago.

Assisted by: Nigel.

Author Posts
January 6, 2023 at 10:36 am #12763875

pascalM-12

Hi,
We are using avada theme..
We are using french and dutch language . for product we are using slug article for french and product for dutch.

One of the page we created button( french) added link of one product using dynamic link.
but translation of dutch showing same slug like french

For example :
Added link : hidden link
Translated link in Dutch : hidden link

But

Needed link to be : hidden link

can you please check what is the issue?

If any further details needed means let us know.

Thank you.

Product-link-in-french-using-dyanamic-link.jpg
languages-slug-product.jpg
dutch-translated-version-also-showing-same-like-as-french.jpg
January 6, 2023 at 12:32 pm #12764463

Nigel
WPML Supporter since 02/2016

Timezone: Europe/Madrid (GMT+02:00)

Can I ask how you translated the content which includes this button with a link?

Can you go to WPML > Settings and Translate Link Targets. Does that resolve the problem?

January 6, 2023 at 3:51 pm #12765575

pascalM-12

Hello,
I went to WPML settings and click on the button to translate links targets, it went to the end and check those 6451 links, please find enclosed printscreen of the result.
I went back to the page and can confirm the links in dutch have not been updated, those links in dutch page are still using french slug.

FYI, the way we translate is that the website is finished in french and we click on the + icon in page list to start translating with wpml, all fields seems to appear in the translation manager and are translated, we complete this step and go to dutch page to verify .The text content is well translated but links slug are still those from french.

I also delete totally the dutch translation and retranslate from french, still the slug is not translated correctly

Thanks for your help

capture plumka wpml.PNG
January 6, 2023 at 4:50 pm #12765801

Nigel
WPML Supporter since 02/2016

Timezone: Europe/Madrid (GMT+02:00)

OK, I've managed to reproduce something similar on my own test site.

I'm double checking with my colleagues about whether this should work, or whether it is expected that such links must be translated manually (by editing the translated page with the Avada editor).

I'll get back to you when I have some feedback (which will likely be Monday).

January 10, 2023 at 7:21 am #12781719

pascalM-12

Any updates friend?

January 10, 2023 at 7:47 am #12781919

Nigel
WPML Supporter since 02/2016

Timezone: Europe/Madrid (GMT+02:00)

Sorry, I'm still discussing it with my second tier colleague.

To abstract away from whether the issue might depend on WooCommerce (I guess your "product" post type comes from WC) I reproduced the issue with a simpler test site where I simply registered a "product" post type and used that.

The solutions my colleague is proposing won't necessarily work if you are using a plugin like WooCommerce, so can I first confirm that is the case.

Please provide your debug info as described here: https://wpml.org/faq/provide-debug-information-faster-support/

January 10, 2023 at 7:53 am #12781937

pascalM-12

Attached Debug info..

January 10, 2023 at 8:57 am #12782543

Nigel
WPML Supporter since 02/2016

Timezone: Europe/Madrid (GMT+02:00)

Thanks for that, I've shared the details with my colleague.

January 11, 2023 at 8:36 am #12791729

Nigel
WPML Supporter since 02/2016

Timezone: Europe/Madrid (GMT+02:00)

Quick update to let you know that my colleague spent quite some time debugging this over the past couple of days but is unable to find a solution, and so he has now escalated it to the developers to get involved.

I'll keep you posted.

January 11, 2023 at 9:46 am #12792945

pascalM-12

Ok thank you.. We are waiting for the solution.

January 17, 2023 at 6:51 am #12831083

pascalM-12

Any update Nigel?

January 17, 2023 at 7:22 am #12831231

Nigel
WPML Supporter since 02/2016

Timezone: Europe/Madrid (GMT+02:00)

I can see some questions being asked in the internal ticket about the issue, but there is no solution yet, I'm afraid.

When there is I'll share it with you.

January 18, 2023 at 2:51 pm #12844009

pascalM-12

Now am afraid too....