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This topic contains 10 replies, has 2 voices.

Last updated by Sergio 1 year, 1 month ago.

Assisted by: Dražen.

Author Posts
February 16, 2024 at 7:30 am #15310208

Sergio

Hi, today I noticed that something got broken during one of your test. Probably during the initial chat with WPML support.

1) I just published an article in PL language. This is the link of the blog loop: hidden link
I see many texts that were translated before, are not translated anymore. For example "Articles" in the top. "Pages" in the sidebar", the "newsletter" box in the footer, the "Read more" buttons. They were in Polish until few days ago. Now they are in English.

February 16, 2024 at 8:14 am #15310316

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I checked the text missing and I see they are not translated in WPML String translations.

I am not sure if they were translated, but I see they are not now, and if I add translation it works fine. Unfortunately, not much I can suggest other than to add a translation for these widget titles from WPML String translation.

Regards,
Drazen

February 16, 2024 at 8:19 am #15310351

Sergio

Well... they were here as you can see: hidden link

February 16, 2024 at 8:32 am #15310444

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for sharing.

I have checked the translation files via FTP and I do not see any translation added. I am not sure what happened or why it was deleted. I see the shared archived page is from 06/12 so anything could happen during this time.

If you have backup you can try to restore/import those files or if not I am afraid there is no other solution than to re-add translation for those strings again.

Hope this makes sense and you understand our side here.

Regards,
Drazen

February 16, 2024 at 8:45 am #15310461

Sergio

ok so let's try step by step. Backup restore should be the last resort, because yesterday an article was added, etc.

So first, please help to fix the translations of this page hidden link - it is showing English page titles.

But in page edit mode it shows the right translated texts: hidden link

February 16, 2024 at 10:09 am #15310826

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I meant to simply export/import string translations from that old website to your current one, not restoring the whole backup.

As for the shared link, I do not see what you mentioned, I just saw the regular post page wit the page title.

The text you mentioned that are not translating. are coming from a WordPress widget and need to be translated via WPML String translation, nothing to do with page content/page editor.

Let me know if any further doubts.

Regards,
Drazen

February 16, 2024 at 10:12 am #15310832

Sergio

Hello, I mean this page (this is not a widget).
I see that the title is well translated as it was before. This title was changed many many months ago. Probably years ago.
But now it is not showing "wiedza", but it is showing "articles".

This is not a widget

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February 16, 2024 at 10:29 am #15310957

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

that part of the page is not coming from your page title, but from theme PHP files, and is set to Articles, you can translate it via WPML String translation.

I translated it and it works fine now.

Regards,
Drazen

Screenshot_4.jpg
February 16, 2024 at 10:40 am #15311033
Sergio

Thank you. Another thing that disappeared is the main title and subtitle.
Before I used to change them in the settings => general.
When the settings => general were in English I could edit the EN titles, and in PL I could edit the PL titles.

Now if I edit the PL titles and click "save changes", the English appear back again.

If I check in "strings translation", I see the right translations are provided.
But still English titles are showing:

New threads created by Dražen and linked to this one are listed below:

https://wpml.org/forums/topic/split-the-main-title-and-subtitle/

Screenshot 2024-02-16 at 11.39.56.png
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February 16, 2024 at 12:16 pm #15311500

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

as said before we limit 1 issue per 1 ticket, to keep things clear and easy to follow. I have opened a new ticket for your new issue:

- https://wpml.org/forums/topic/split-the-main-title-and-subtitle/

Since the original issue of this ticket is resolved I advise closing this one and continue our conversation in the new ticket.

Regards,
Drazen

February 16, 2024 at 12:18 pm #15311504

Sergio

I think that the original issue is that after the chat with WPML many strings disappeared at once. If 1000 strings translations disappeared I find it difficult to open 1000 tickets. But it's ok. we can do this way.

We can continue for each disappeared translation to create new tickets.