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This topic contains 3 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 1 week, 2 days ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
November 27, 2025 at 10:33 am #17614496

igorG-13

Hi Lucas, that is great news. Thank you for your perseverence.

We are now also encountering issues with the made translations that had worked (and are translated) but somehow now (partly) don't work.

In the screenshot you can see that I have translated the strings. All content on the page is translated except for the buttons. In the template I have made sure that they are translatable.

I have also edited it to make sure it checks for ICL Translations because we keep running into things. It feels like everytime we edit something or refresh a page something else breaks or changes. It's very inconsistent which makes troubleshooting extremely difficult.

I hope you guys have better luck than I do (and more experience) as this is a big client for us with alot on the line. We hope to hear positive news soon.

Thank you!

November 27, 2025 at 10:40 am #17614504

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hey there,

There's little context to this issue. I need more information.

1. Please send me the link to the page from the screenshot (where the buttons with "Offerte" show up);
2. How did you create the templates? I'm asking because it seems that you are using custom code, and not WPML compatible/verified plugins or themes. Please explain in as much detail as possible;
3. Where can I find the files from the screenshot? Please share their names and where precisely they can be found in the admin-panel, if so;

With those 3 questions answered, I can take a better look at what's going on. Thank you.

November 28, 2025 at 8:06 am #17617366

igorG-13

Hi Lucas, great questions.

1) The page is the translated versions of /trips/
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2) The templates are custom build for Trips (Packages in WP Dashboard), Excursion, Accommodations, and Sights. They are template files utilizing ACF fields.

Template files (Appearance > Theme File Editor);
- archive-reizen.php

Remaining custom code (WP Dashboard > WPCodeBox 2);
- Reizen > Reizen - Archive Page
- Also including the accompanied Fill Form and Handler JS snippets

3) The screenshot was made of WPCodeBox 2 > Reizen > Reizen - Archive Page lines 215 and 216. It's the output for the WP_Query.

Hope this was helpful!

November 28, 2025 at 3:19 pm #17618545

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Oh, you didn't mention it was another website.

In this case, I need to check it directly.

I would like to look at this directly on your site. For this I would need temporary access (WP-Admin and FTP) to your site, preferably to a test/staging site where the problem has been replicated if possible.

The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it.

I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you.

IMPORTANT

Please make a backup copy of the site files and database before giving us access.

- If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this:

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