tons of cache files, for what?

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to clean their site and has encountered an issue with lots of caching files in the WPML cache directory
Solution:
We recommend going to WPML->Support->Troubleshooting and clearing the WPML Cache. This action should resolve the issue. For further guidance, please refer to our documentation on WPML troubleshooting options:

WPML Troubleshooting Options

If this solution does not seem relevant to your situation, please do not hesitate to open a new support ticket in our WPML support forum.

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Tagged: Documentation request

This topic contains 5 replies, has 2 voices.

Last updated by Bobby 10 months, 1 week ago.

Assisted by: Bobby.

Author	Posts
January 26, 2024 at 3:08 pm #15231002
ronaldT-5	Tell us what you are trying to do? Cleaning my site via Media Cleaner Is there any documentation that you are following? hidden link Is there a similar example that we can see? Filesystem cache/wpml/twig/d7/d74d99fc32c8215b8f243b8f44a757ecac6df1d66d0df44d11629038bd6b828d.php Not found in content 18.82 KB What is the link to your site? Any page
January 27, 2024 at 6:34 am #15232095
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hello, Please go to WPML->Support->Troubleshooting and clear WPML Cache. Let me know if this helps once it's done running. Documentation: https://wpml.org/documentation/support/wpml-troubleshooting-options/
January 30, 2024 at 12:22 am #15241233
ronaldT-5	I do NOT have the option to clear the cache in troubleshoot. Tons of options, but not to clear the cache.
January 30, 2024 at 1:15 am #15241310
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	I have sent a screenshot, just to verify is the highlight option missing.
January 30, 2024 at 3:24 am #15241372
ronaldT-5	Sorry, I was search the page using COMMAND-F on my computer, but it didn't yield much. Okay, I have found it and processed it. Now what? What should I do to test things out?
January 30, 2024 at 9:52 pm #15246587
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Thank you for updating me! That should have helped clean any unwanted cache files from WPML, are you still seeing out of the ordinary amount of caching files coming from WPML or did the troubleshooting option help? How are you testing this? Are you using a third party plugin?
January 30, 2024 at 9:58 pm #15246592
ronaldT-5	Things seem to be back to normal