Background of the issue:
I am trying to translate links to mainly my custom post types. I have set the slugs translatable in WPML settings, translated the slugs, saved permalinks, and cleared all cache. I then let the Block go through Translation through PTC (twice). I expected to see translated links in the mega menu under 'Explore Tanzania' on /fr/, /es/, /de/, /nl/, and /it/. The issue can be seen at hidden link.
Symptoms:
Instead of seeing translated links in the mega menu on /fr/, /es/, /de/, /nl/, and /it/, only the blocks around (not CPT's) have links translated, but not my archive links. This issue affects all links to CPT's, not just this mega menu.
Questions:
Why are the translated slugs not being used by the translator for my custom post types?
How can I ensure that the archive links for my CPTs are translated?
My next step is to access a copy of your website, to check for conflicts and test solutions in it, so I don't harm your live website. Nonetheless, your server blocks the usage of my needed migration plugins and I cannot create copies.
In this case, please create a staging version of the website. You can use a plugin to achieve that, or reach out to your hosting support, ad they might be able to help you to create a staging website. Please send me the link to it here, when you are done. Thank you for the cooperation on this matter.
To be able to debug the website further, we need to create a copy of it. Since your host blocks the usage of copying plugins, I need you to please send us a zip file with your website files and database. You can remove the upload's folder from the files, so that the zip is lighter.
I know this takes some effort, so thanks in advance for your cooperation here. You will find a field to insert a Duplicator package link. You can upload the zip file to Google Drive or similar, and paste the link in the field mentioned. Don't forget to make the link available.
Hi Lucas, unfortunately that would take a good chunk of time which I simply do not have at the moment. I would be happy to provide you SFTP access if that helps?
I cannot create a copy of your DB with SFTP, unfortunately. Can you please send it to us when you have the time? This ticket stays open for up to 14 days of inactivity.
