This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're experiencing issues translating product information with nested HTML tags in WPML, and find that your translations are not saving, it might be due to incorrect HTML formatting in the editor.
Solution:
First, ensure that all nested tags in your original content are correctly opened and closed. Here's how you can check and correct the formatting:
<code><br /><img src="path/to/image.jpg" alt="Descriptive text for the image"><br /></code>
After correcting the original content, apply the same formatting to the translation:
1. Select the text and click the Marker icon to format it (screenshot: https://prnt.sc/Verip2kUFWOl).
2. If the translation still doesn't save, delete the translation for that specific segment.
3. Copy the original content into the translation to ensure all tags are accurately copied.
4. Translate the text within the tags, ensuring not to edit or remove the tags themselves.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at https://wpml.org/forums/forum/english-support/.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 2 weeks, 3 days ago.
Assisted by: Prosenjit Barman.
