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Supporter timezone: Europe/Zagreb (GMT+01:00)

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Last updated by Bruno Kos 14 hours, 37 minutes ago.

Assisted by: Bruno Kos.

Author Posts
March 19, 2025 at 11:05 am

aleksandreK

Background of the issue:
I have copied our website, which is in three languages (Czech, Russian, English), to a new domain degeorgie.fr and translated it automatically via WPML to French. I have set up French as the default/main language in WPML settings because we want to remove all the other languages.

Symptoms:
The website is not loading now.

Questions:
Why is the website not loading after setting French as the default language?
How can I ensure the website loads correctly with only the French language?

March 19, 2025 at 12:57 pm
March 19, 2025 at 12:58 pm #16835376

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Here is the ticket, I will update you as soon as I will have some findings.

March 20, 2025 at 7:50 am #16838368

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I successfully deployed the site on my localhost. With only WPML, WooCommerce, and your theme enabled, the homepage displayed correctly in French. This suggests a potential compatibility issue with one or more of the other plugins on the site.

To identify the conflicting plugin, I recommend activating a few plugins at a time (e.g., three at a time) and checking if the issue reoccurs.

Additionally, the correct number of French pages was listed—please verify and confirm.

Regarding translation removals, I encountered an error message: "Error happened! Please try again." To avoid affecting the count of French pages, I advise against deleting translations for now.

I have escalated this to our second-tier support team and will keep you updated on any developments.