updating WPML SEO failed

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to update WPML SEO from version 2.1.1 to 2.2.1 but encounter an error: 'Update failed: Download failed. Method Not Allowed.' This might be related to the way the plugin was installed, possibly via the Yoast plugin command.
Solution:
We recommend you unregister and then re-register your WPML plugin to resolve this issue. Here are the steps:
1. Log in to your WPML.org account and navigate to the Sites page.
2. Delete the existing site key.
3. Log in to your WordPress site, go to the Dashboard >> Plugins >> Add new >> Commercial tab and click the Unregister WPML from this site link.
4. Click the Register WPML link.
5. Click the Get a key for this site link to generate a new key.
6. Copy and paste the new key into the input box and press the Register button.
7. Take a backup of your site.
8. Try updating the WPML SEO plugin to the latest version again.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 1 reply, has 0 voices.

Last updated by evertO 4 weeks, 1 day ago.

Assisted by: Noman.

Author	Posts
July 12, 2025 at 8:05 pm #17230498
evertO	Background of the issue: I am trying to update WPML SEO from version 2.1.1 to 2.2.1. Symptoms: The update fails with the error message: 'Update failed: Download failed. Method Not Allowed.' Questions: Can you explain why the update is failing? How can this issue be resolved?
July 13, 2025 at 8:45 am #17230757
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. I tried to replicate this issue at my test site but it updated correctly without any problem. Could you please delete the existing site key and create a new one by following below steps: 1. Please login to your WPML.org account >> Go to the Sites page: https://wpml.org/account/sites/ 2. Delete the existing site key. 3. Please login to your site and go to the Dashboard >> Plugins >> Add new > Commercial tab and click the Unregister WPML from this site link as you can see in the attached screenshot. 4. Then please click the Register WPML link. 5. Click the Get a key for this site link. 6. It will generate the Key for your site. 7. Copy the key, and paste it back into the input box, and press the Register button. 8. Then, please take a backup of your site and try to update the WPML SEO plugin to the latest version. Kindly let us know the results, Thank you for your cooperation
July 13, 2025 at 7:34 pm #17231371
evertO	This was the solution. I also suspect the plugin was installed via the Yoast plugin command. Something might be wrong there, but I'm not sure.