we need to create some custom code for connecting a real estate plugin to WPML

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using the Property Hive plugin for a real estate website and needs to make it multilingual with WPML, but the plugin is not currently WPML-compatible.
Solution:
We recommend contacting the plugin authors and suggesting they join our Go Global program. Through this program, our Compatibility developers will assist them in making their product fully compatible with WPML at no cost.

If this solution is not relevant due to being outdated or not applicable to your case, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If further assistance is needed, please contact us through the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Exception

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author	Posts
April 15, 2024 at 12:53 pm #15520040
sergioS-18	We are using Property Hive plugin for the real estate website we are building ( hidden link ). Unfortunately this plugin is not yet multilingual, but since we need to use WPML in our website is there a way we can add the multilingual features to that plugin? We are in touch with the plugin developer and we need to know if there is some specific documents on how to activate the WPML features also to this plugin that creates some custom post types. Thanks and best regards, Franco
April 15, 2024 at 1:02 pm #15520137
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi Franco. Unfortunately, from what I was able to find, it looks like you are right: the plugin and its add-ons are not WPML-compatible at the moment. As long as the plugin is not compatible with WPML, there's no way we could help as this will require custom work and this falls out of the purpose of our Support Policy. I'd suggest you contact the plugin authors and recommend them to join our 'Go Global' program (https://wpml.org/documentation/theme-compatibility/go-global-program/) where our Compatibility developers will help them make their product 100% compatible with WPML for free. That's the best advice that I can offer in our current situation. Kind regards, Mihai Apetrei