WMPL registration is currently a total block on all our websites (three in total)

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Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by Dražen 11 months, 3 weeks ago.

Assisted by: Dražen.

Author	Posts
July 23, 2024 at 2:55 pm #15993061
wernerT-3	Background of the issue: For atos.net, stage.atos.net, and one more local site, the WPML registration is blocked. I am trying to check the status of our unlimited registration and our registered domains. Symptoms: The error in our logs is very clear: wpml: Site key does not match for hidden link subscription-fetching 2024-17-06 10:06:02 (many dates) followed by wpml: Unable to parse response from server wpml for URL: hidden link. Data: 403 Forbidden subscription-fetching 2024-10-07 12:07:01 (many dates). Questions: Can you check the status of our unlimited registration? Can you verify our registered domains?
July 24, 2024 at 6:19 am #15995933
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, can you please share admin access to one of your websites mentioned, so we can check if it is blocked and when unblocked if it is working? Thank you, Drazen
July 24, 2024 at 11:22 am #15997925
wernerT-3	Hi Today on 13:04 PM CET, the login was mistyped more than 5 times and the account to our services became locked. Most likely because it was incorrectly typed or pasted. Current status is now that all access for everyone to the server is locked. We will raise a ticket to our hosting provider to have in unlocked. This may take 24 hours. After that we will inform you here again. Once again the correct account (currently not working due to lockout) Basic Authentication login Username: atosgroupstage Password: yvPzZvk20DL= I will report back here when it works again. With kind regards, Ralph
July 25, 2024 at 5:24 am #16001283
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, can you please check again now, the websites should be unblocked from our side, Thanks, Drazen
July 25, 2024 at 9:47 am #16002728
wernerT-3	Thank you. All 3 sites have been registered correctly now. Kind regards, Ralph.