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This topic contains 3 replies, has 0 voices.

Last updated by Kor 4 days, 12 hours ago.

Assisted by: Kor.

Author Posts
February 10, 2025 at 4:42 pm #16688865

dawnV

Background of the issue:
I am trying to manage WPML credits on my staging site. There are two staging sites displayed in the account credits section, but only one site is registered in the WPML sites section. I am using the key with 125 credits. Additionally, I deleted the 'localhost/wpml' site which had around 1720 credits.

Symptoms:
There are discrepancies in the credits displayed for staging sites, and I cannot see the deleted site's credits in the credits section.

Questions:
How can I combine the credits from two staging sites when only one domain is registered in the WPML sites section?
Why can't I see the credits from the deleted 'localhost/wpml' site in the credits section?

So how can I get the Key regiostered in the sites with wpml in wordpress so I can identify the key.

February 11, 2025 at 8:57 am #16690398

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

I've checked and it looks like there are 10000 credits on your local site. I've moved it to your account and you should see that amount of credits now. Which sitekey are you using for your staging site so that I could combine the credits for you?

February 11, 2025 at 11:53 am #16691355

dawnV

Hi

For the staging site, We are using "KyPtLR3iKD" key. so Please add 62308 credits to the staging site (KyPtLR3iKD) which have 10125 credits.

Thanks.

February 11, 2025 at 3:07 pm #16692500

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. This is done. Please check.