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[Waiting for user feedback] WPML plugin language not working

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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 5 replies, has 1 voice.

Last updated by Osama Mersal 2 days, 6 hours ago.

Assisted by: Osama Mersal.

Author Posts
January 27, 2025 at 4:52 am #16635838

sastharamR

Background of the issue:
I am trying to use the WPML plugin for auto translation on my website hidden link. I have purchased the $99 plan for this purpose.

Symptoms:
The WPML plugin language feature is not working.

Questions:
Why is the WPML auto translation not working on my website?
Is there a specific setting I need to configure for the WPML plugin to work?
January 27, 2025 at 4:53 am #16635841

sastharamR

Hello Team,

We are tried to change language by auto translate, but it doesn't work.
Kindly, please help to resolve this as soon as possible.

Thank you
January 27, 2025 at 5:13 am #16635864

sastharamR

Kindly send support mail to vetri@sarashgroup.com.
January 27, 2025 at 6:52 am #16635940

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Before this ticket gets assigned to one of my colleagues, I will try to help.

Can you please make sure that you followed the exact steps mentioned in our documentation here?

- https://wpml.org/documentation/automatic-translation/

Also, can you please watch the video at the top of that page?

I think you will find that very helpful.

Also, please note that we offer support only via live chat or support tickets (like this current one). We don't offer support via email.

Thank you for your understanding and cooperation.
January 27, 2025 at 11:13 am #16637329

sastharamR

We have translated our website now but some contents are not translated and have some issues kindly connect me with live support to solve this issue.
January 28, 2025 at 10:36 am #16641019

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I'm Osama from WPML forums support. I'll be glad to help you today.

1) Would you please share screenshots or a screen-recorded video for the untranslated content?

2) It's unrelated to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Best regards,
Osama