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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using WPML for string translation on your site and have encountered an issue where some strings are translated correctly but are not visible on the frontend. These strings only become visible when the strings auto-register mode is activated.
Solution:
We recommend updating all WPML plugins to the latest version. This action has resolved similar issues in the past by ensuring that all components are compatible and functioning correctly.

If this solution does not resolve your issue or seems irrelevant due to it being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 2 replies, has 2 voices.

Last updated by Kor 2 months, 4 weeks ago.

Assisted by: Kor.

Author Posts
October 7, 2024 at 2:15 pm #16262015

antonio

Background of the issue:
I am using WPML for string translation on my site hidden link. I am trying to ensure that all strings are translated correctly and visible on the frontend.

Symptoms:
Some strings are translated correctly but not visible on the frontend. They only become visible when the strings auto-register mode is activated.

Questions:
How can I resolve this?

October 7, 2024 at 2:24 pm #16262113

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Here is the ticket. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

October 14, 2024 at 3:08 pm #16286860

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Could you please update all WPML plugins to the latest version? Then, recheck and let me know how it goes.

October 24, 2024 at 10:00 am #16325426

antonio

Resolved after updating to last WPML version.