This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where Swedish product category URLs on their WooCommerce site are incorrectly using the English category base '/collections/' instead of the Swedish '/product-category/' base after updating the WooCommerce Shop page. This resulted in 404 errors for Swedish URLs while English URLs under '/en/collections/' were unaffected.
Solution:
We recommended that the client updates their WPML Multilingual CMS to the latest version along with all its add-ons, particularly WPML Multilingual & Multicurrency for WooCommerce, and also update WooCommerce itself. This can be done via the WPML admin panel by navigating to wp-admin/plugin-install.php?tab=commercial, clicking on "Check for updates", and following the update prompts. After updating, the client should remove any .htaccess workarounds, resave permalinks, and clear the site cache to see if the issue persists.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at our support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 replies, has 0 voices.
Last updated by 1 week, 2 days ago.
Assisted by: Bruno Kos.