Cultures Connection offers SEO-optimized website translations in more than 250 different languages. Located in Europe (in Paris and Nice, France) and South America (in Buenos Aires, Argentina), we are available more than 18 hours a day, 6 days a week, which allows us to address the requests of our customers forthwith.
As experts in web copywriting and SEO optimization, we deliver translations mentioning the keywords our clients seek in order to enhance their referencing and to improve their visibility. These translations comply with the optimization criteria set by the main search engines.
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Getting Started with Cultures Connection
To send files for translation to Cultures Connection, you are first required to login to your wpml.org account and download and install the following plugins on your website:
- WPML Multilingual CMS: the core plugin.
- WPML Translation Management: this plugin will allow you to connect to Cultures Connection.
- WPML String Translation: this plugin will allow you to translate interface strings.
Once you get access to your wpml.org account, go through our detailed step-by-step guide on how to download and install WPML. Please remember to register your site to receive automatic updates and gain access to Cultures Connection services.
Table of Contents
- Connecting your website to Cultures Connection
- Sending content for translation
- Receiving completed translations
- Canceling translation jobs
Connecting your website to Cultures Connection
Once all the required plugins have been installed and activated, all you need for connecting WPML to the translation service is your Cultures Connection API Token.
Requesting an Cultures Connection account
You can request an Cultures Connection account simply by visiting the Cultures Connection contact page and contacting them directly.
Receiving your API Token
After submitting your request, a member of the Cultures Connection team will analyze the submitted information and contact you to discuss your project requirements in detail. Once the discussion about your project is complete, the Cultures Connection team member will email you a unique API Token. This API Token is required to be able to connect with Cultures Connection through WPML.
Activating and authenticating Cultures Connection
Login to your WordPress website, visit the WPML->Translation Management admin page, and click on the Translators tab.
Scroll down to Available Translation Services and click Activate to activate Cultures Connection.
Once the service is activated, click on the Authenticate button. This is where you will need your API Token obtained in the previous step.
A popup window will appear where your Cultures Connection API Token can be entered or pasted. After entering the value, click on the Submit button.
Congratulations! Your Cultures Connection account is now connected to your WordPress account.
Now, you are ready to send content for translation.
Sending your content for translation
To send pages for translation, go to the Translation Management module (WPML->Translation Management).
Select the pages you want to have translated by clicking the checkboxes in the first column. Next, select the target languages by checking the boxes, and click the Add to translation basket button.
Go to Translation Management and click on the blinking tab at the top of the page, with the name Translation Basket. Upon clicking there, you will find the list of all the pages (jobs) that you have added to the basket, as well as the languages these items are to be translated into.
Here, you can verify the content you wish to translate, remove pages that you might have mistakenly added, and change the Batch name. The Batch name will be visible under the Translation Jobs tab and will help you to find projects. When you are ready, simply click the Send all items for translation button to send your files to Cultures Connection.
When the translation basket’s contents have been successfully sent to Cultures Connection, you will see a confirmation message, as shown in the following figure.
Click on the Translation Jobs link you are given in the confirmation message, or click on the Translation Jobs tab at the top of the screen. From the next administration screen, you can see the Batch you just sent for translation.
Receiving quotation and authorizing translation
Once your translation basket has been transmitted, Cultures Connection will be notified immediately and will proceed to carry out detailed analysis of the batch. Then, one of following two scenarios will be considered:
- If this is your first order with Cultures Connection, and/or you have no prior commercial agreement in place, and/or you specifically requested this to happen, no chargeable work would start automatically. Instead, you will be asked to first approve the cost: Cultures Connection will email you a detailed quotation for the batch, with the terms and conditions for the business and simple instructions on how to authorize the translation.
- Even if you have a valid business account with Cultures Connection with established terms in place, Cultures Connection will still email you the details of each job (e.g. the exact cost and deadline) for information purposes, but will also proceed with the translation work immediately.
Receiving completed translations
As soon as a translation job is completed by Cultures Connection, it also becomes ready to be delivered to your website.
Having your completed translations delivered to your website
Depending on your configuration, translations will be delivered automatically or can be manually fetched from your WordPress admin panel.
To check your configuration settings, open WPML->Translation Management and click on the Multilingual Content Setup tab. Find the Translation Pickup mode section and check the selected option.
The Translation Service will deliver translations automatically using XML-RPC option implies that a translation will be delivered to your website automatically as soon as it is ready.
The site will fetch translations manually option implies that completed translations can be downloaded from the Translations Dashboard (WPML->Translation Management) by using the Get completed translations button at the bottom of the page.
Canceling translation jobs
Although you cannot cancel individual translations from WPML, you can delete an individual job or an entire project from Cultures Connection by contacting your Cultures Connection Project Manager.
NOTICE: Be aware that cancellation requests for previously submitted work should be sent as soon as possible. Since Cultures Connection cannot cancel translation work that has already been completed, unless your commercial terms state otherwise, you will be charged for the work completed, and a cancellation fee would also be levied.
Having your canceled translations returned to your site
Depending on your Translation pickup mode configuration, when a project is canceled, your information will either be returned to your site automatically, or it will be returned after you have manually checked for canceled translations by clicking the Get completed translations button on the Translation Management Dashboard.
Thus, if you select the Translation Service will deliver translations automatically using XML-RPC option, all you need to do is wait for its delivery.
If you select The site will fetch translations manually option, you will need to click on the Get completed translations button.
When a project is canceled, it’s removed from the Translation Jobs tab in WPML.
Translations are ready but haven’t been delivered to my site. What should I do?
Go to Translation Jobs tab and click on the ‘Synchronize status’ button next to the batch you want to fetch. This will trigger a synchronization process with Cultures Connection servers, and all the translation jobs belonging to that batch will be downloaded to your site in a few minutes.
You might also have to click Get completed translations button at the bottom of the Translation Dashboard page if the XML-RPC is not available for your site.
I need to discuss my project with Cultures Connection. How do I contact client services?
Please use any of the methods of contact available on http://culturesconnection.com/contact/.
I’d prefer someone to assist me with my first steps with WPML technology. Can Cultures Connection help with that, too?
Certainly. Please contact Cultures Connection and discuss your query.