3rd party translation gives 500

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Assisted by: Lauren.

Author	Posts
May 7, 2025 at 5:40 pm #17008241
ryanK-11	Background of the issue: I'm trying to send an article/post for translation to a 3rd party vendor 'memoQ' but when I click 'Translate' it loads for about 5 minutes then gives me an error. The issue can be seen at this link: hidden link. Symptoms: I received an error message saying 'Something went wrong' and then a critical error message: 'There has been a critical error on this website.Learn more about troubleshooting WordPress.'. Questions: Why am I receiving a critical error when sending a post for translation? How can I resolve the 'Something went wrong' error with memoQ?
May 7, 2025 at 6:58 pm #17008640
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Please let me know if the issue persists after you are able to update the theme on the live site, as well as let me know if automatic translation works on the live site. you can create a test page with just the word "test" so we can try that without wasting extra credits.

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