Admins text translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate the bottom bar of your Divi theme but cannot add it to the string translation because the file is locked.
Solution:
We have resolved a database issue that was preventing the string from being added to the translation. You should now be able to translate the bottom bar. Please check by accessing the WPML String Translation page here: WPML String Translation.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

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Tagged: Exception

This topic contains 7 replies, has 0 voices.

Last updated by stefanF-21 2 months, 1 week ago.

Assisted by: Bruno Kos.

Author	Posts
January 1, 2026 at 5:02 pm #17699371
stefanF-21	Hello, I would like to translate the bottom bar of my Divi theme. I found the translation in the adminis text translation, but I can't add it to the string translation because the file is locked. Can you help me with this? Regards, Stefan
January 1, 2026 at 7:17 pm #17699492
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, To confirm, that text is not part of your footer template, correct? As in that case, you would translate it like this: https://wpml.org/documentation/theme-compatibility/divi-builder/#translate-any-divi-element If not, did you try searching for "Copyright 2026 Tadelakt" text within String Translation (given that admin strings interface recognizes it as register) and translate there? If neither works, would you be willing to provide me with WordPress credentials so I could investigate the issue directly? https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials.
January 5, 2026 at 10:56 am #17703434
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	I tested this in the sandbox, and there it works properly, so I'm not sure why this fails in your site. I am checking this with our 2nd tier and I will keep you posted!
January 5, 2026 at 2:26 pm #17704283
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Can you install https://wordpress.org/plugins/pexlechris-adminer/ so we could check something?
January 5, 2026 at 8:02 pm #17705304
stefanF-21	Ok. I just installed the plugin.
January 6, 2026 at 10:34 am #17706208
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	I am checking this with our 2nd tier and I will keep you posted!
January 6, 2026 at 10:49 am #17706246
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Can you check now? There was an issue in database, within psawx_icl_strings, so we fixed it: hidden link
January 9, 2026 at 7:24 am #17714953
stefanF-21	Perfect. It works fine. Thank you very much.
January 9, 2026 at 7:25 am #17714956
stefanF-21	Perfect. It works fine. Thank you very much.