This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing an issue where the Advanced Translation Editor is blank after restoring their site and re-registering their site key. The error log indicates 'Api error missing resource: No sitekey found for this website'. Solution: We first verified that the Advanced Translation Editor is functioning correctly by attempting to translate pages, which did not show any issues. We then suggested that the client record a screen recording of the issue using Loom. Upon further investigation, it appears to be a browser-related issue. We recommended that the client disable any browser extensions or try using a different browser to see if the issue resolves.
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Background of the issue:
I am trying to restore my site from hidden link to hidden link. After the restoration, I re-registered the KEY for hidden link.
Symptoms:
The Advanced Translation Editor for translation blogs/pages is blank. The error log shows: 'Api error missing resource: No sitekey found for this website'.
Questions:
Can you fix the issue with the Advanced Translation Editor being blank?
I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thanks for your reply. I've checked your Website and I'm not seeing any issues. I can translate the pages using the Advanced Translation Editor, and it's not showing an empty page.
Could you record a short screen recording of the issue using this free tool hidden link
Thanks for your reply. This looks like a browser-related issue. Check out this screen recording hidden link . It works fine for me. Could you please try disabling your browser extensions or try using another browser to see if it works?
