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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 4 replies, has 1 voice.

Last updated by Fulvio Di Stefano 7 hours, 58 minutes ago.

Assisted by: Andreas W..

Author Posts
May 9, 2025 at 4:23 pm #17017408

Fulvio Di Stefano

Background of the issue:

Symptoms:
The translated English page displays as blank.

Questions:
What should I do to resolve the blank page issue?

May 9, 2025 at 4:23 pm #17017411

Fulvio Di Stefano

I have configured WPML correctly. I have three languages: French as the base language, then English and Italian.
The URLs for my languages are: en.internetdiffusion.ai and it.internetdiffusion.ai
I translated the page hidden link into English, but the page displays as blank hidden link.
I enabled the debug log and the debug file, but nothing appears.
What should I do?

May 10, 2025 at 2:42 pm #17019157

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

It seems the minimum requirements on the server are not met:
https://wpml.org/en/home/minimum-requirements/

Could you please increase the WordPress memory limit (WP Memory Limit) to at least 256 MB? WPML requires at least 128 MB.
Your current values ​​are:

PHP Memory Limit 2048 MB
WP Memory Limit 40 MB

To do this, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory.

Add this code to the wp-config.php file to increase WordPress's memory:

define ('WP_MEMORY_LIMIT', '256M');

Add this just before this comment:

// That's all, stop editing! Happy blogging.

The current values ​​can be viewed under WPML > Support > WordPress.

These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied immediately.

After adjusting the limit, please make a small edit to the original page, save the page, and complete the translation again to 100%.

If this will not solve the issue, please let me know.

Best regards,
Andreas

May 12, 2025 at 7:49 am #17021324

Fulvio Di Stefano

All these settings are increased because the site is on the same hosting as the site hidden link. And on that website, I also use WPML and it works fine.
So it should work for my current site as well.
I checked again but it still doesn't work.
Shall I provide you with access?

May 12, 2025 at 2:25 pm #17023447

Fulvio Di Stefano

Can you answer me, please?