Cannot set url value for ACF field - but set to not translate in expert mode

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Supporter timezone: Africa/Cairo (GMT+03:00)

Tagged: Exception

This topic contains 5 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 8 months ago.

Assisted by: Osama Mersal.

Author	Posts
November 10, 2023 at 10:58 am #14775487
lisaH-16	Hi there, For one field I cannot set a value of an ACF field for our EN version of the page (default language = DE). For other fields it works by setting the field to not translate in expert mode. But not here, why? Screenshots attached
November 12, 2023 at 9:53 am #14783413
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. First of all, sorry for the late reply due to a higher workload. Please set this field to "Translate". After that, please save the field group, edit the page in the default language, make a minor edit, and update it. Best regards, Osama
November 13, 2023 at 11:33 am #14787857
lisaH-16	Hi Osama, Thanks for your feedback. After I have done all these steps, nothing has changed. The field is still locked and it cannot be changed for the non-default language. In another ticket we were told that we should set the field to "not translate" when editing urls. This has also worked so far, except in this case. What can be done now?
November 13, 2023 at 11:36 am #14787879
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama
November 16, 2023 at 11:50 am #14825275
lisaH-16	Hi Osama, We have now solved it differently and created a new field. As a result, the changes have been taken over again. Thank you Best Cedric
November 16, 2023 at 12:03 pm #14825535
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi Cedric, It's great to hear that the issue is fixed 🙂 . Please don't hesitate to open a new ticket if you face any other issues. We are always happy to help you. Have a great day! Best regards, Osama

The topic ‘[Closed] Cannot set url value for ACF field – but set to not translate in expert mode’ is closed to new replies.