Change payment method

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to change the payment method but encountered an 'unknown parameter: order' error.
Solution:
This was a known issue that we have recently fixed. We recommend trying to change the payment method again now. If you still experience issues, it might be because the solution is outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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Tagged: Account Issues

This topic contains 7 replies, has 0 voices.

Last updated by Noman 9 months, 3 weeks ago.

Assisted by: Noman.

Author	Posts
May 27, 2025 at 12:12 pm #17078322
adamL-45	Background of the issue: I am trying to change the payment method but encountered an issue. Symptoms: Received "unknown parameter: order" error. Questions: How can I resolve the 'unknown parameter: order' error when changing the payment method?
May 27, 2025 at 3:40 pm #17079624
Mercedes Barreda Supporter Languages: English (English ) Spanish (Español )	Hello Adam, Mercedes here from the Admin team. This is a known issue and we are workig on it. It will be resolved in the next few days. Can you please try again next week? I see your next renewal is scheduled for March 16th, 2026. Please confirm. Kind regards
June 6, 2025 at 9:20 am #17113343
adamL-45	The renewal date is correct and the issue is still there. /Adam
June 6, 2025 at 2:38 pm #17114326
Mercedes Barreda Supporter Languages: English (English ) Spanish (Español )	Hi Adam, I am sorry for this. The fix has been postponed for next week. Could you please try once more after Wednesday June 11th? Please confirm. Kind regards,
June 6, 2025 at 2:51 pm #17114403
adamL-45	Thank you I will. Best/Adam
June 11, 2025 at 10:50 am #17125221
Noman	[waiting fix release]
June 11, 2025 at 6:28 pm #17127611
Mercedes Barreda Supporter Languages: English (English ) Spanish (Español )	Hello Adam, The fix has been released. Can you please try now and confirm? Thanks,
June 30, 2025 at 3:52 pm #17185429
Noman	Hi Adam, Just checking in to see if the fix worked for you. Could you please confirm when you get a chance? Thank you