Custom post type variable is missing from pages

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that headers or images created from custom post types were not displaying in languages other than the main language. The issue was observed on various pages, including the homepage and product pages.
Solution:
We resolved the issue by editing the English language version of the product directly in the WordPress admin area. Here are the steps we recommend:
1. Navigate to the problematic post in the WPML language editor.
2. Click on 'Edit' for the English version of the post.
3. Click 'Update' to resave the post.
We suggest trying these steps for other English language products or pages to see if it resolves the issue.

If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance. You can do so at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Bug

This topic contains 3 replies, has 2 voices.

Last updated by Kor 1 year ago.

Assisted by: Kor.

Author	Posts
July 18, 2024 at 12:54 pm
Cristian Manzur	Background of the issue: I noticed that some of my headers or images which are created from custom post type is not showing in other languages except the main language. I want to know how to fix this issue. Thank you. Symptoms: Custom post type variable is missing from pages in other languages. Questions: How can I make custom post-type headers or images shown in other languages using custom post-type variables?
July 18, 2024 at 1:11 pm
July 19, 2024 at 12:36 pm #15978312
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for your patience. I’ve reviewed the issue and resolved the missing content by editing the English language product here: hidden link and then clicking "Update" to resave it. The product now appears here: hidden link . Could you please try resaving the other English language products and let us know if this resolves the issue for you?
July 19, 2024 at 3:15 pm #15979150
Cristian Manzur	Thank you, I update the product page and the photo appears as it should. However, could you please take a look at my homepage? the slideshow has a problem with images too. I updated the homepage like the product page but it can't solve the problem. in my bricks editor, the photo has already been added to the slide but the frontend it looks like it grabs other images to show. frontend: main language hidden link frontend: English language hidden link Editor: main hidden link hidden link How to fix this? New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/bricks-slideshow-images-cannot-be-translated/
July 19, 2024 at 3:23 pm #15979157
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It looks like you're referring to another issue and I've split the ticket here https://wpml.org/forums/topic/bricks-slideshow-images-cannot-be-translated/ so that we could follow up. As for this ticket, please mark it as resolved.
July 19, 2024 at 3:37 pm #15979205
Cristian Manzur	Thank you, I'll wait for your reply at another ticket.