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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that the language switcher was not appearing in the dropdown on certain pages of their website.
Solution:
We suggested that the issue might be due to some pages not being translated. We asked the client to confirm if the affected pages were fully translated. We also recommended checking our documentation on Language Switcher options for untranslated pages at Language Switcher options.
Furthermore, we requested the client to send us their debug information to help us better understand their settings and provide a more accurate solution. Instructions on how to provide this information can be found at providing debug information.

If the solution provided here is not relevant to your case, either because it's outdated or it doesn't apply to your situation, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through the WPML support forum.

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This topic contains 1 reply, has 2 voices.

Last updated by Lucas Vidal de Andrade 9 months, 1 week ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
May 2, 2024 at 11:58 am #15586995

taraM-7

Hi language switcher is not showing in dropdown

May 2, 2024 at 6:02 pm #15588735

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Thank you for reaching out to us. It's possible that the flags aren't showing in some pages because they are not translated. For example, on your home page hidden link, I can see both flags (German and Arabic). On the Day Care page, I can see only the English Flag. Can you confirm if that it's completely translated?

If you like, you can check our documentation on the subject. It offers different options for the Language Switcher in untranslated pages:
https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/

Besides that, please send me your debug information. On this link, you can find more information on how to do that:
https://wpml.org/faq/provide-debug-information-faster-support/

This way, I can check your settings and verify if everything is correctly set up 🙂