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Supporter timezone: Europe/Madrid (GMT+01:00)
Tagged: Exception
This topic contains 16 replies, has 0 voices.
Last updated by Carlos Rojas 3 days, 13 hours ago.
Assisted by: Carlos Rojas.
| Author | Posts |
|---|---|
| January 15, 2026 at 11:02 am | |
|
LukaszP-37 |
Hi, load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,wp-hooks&ver=6.9:5 JQMIGRATE: Migrate is installed, version 3.4.1 |
| January 15, 2026 at 12:20 pm #17733071 | |
|
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, I have escalated this ticket to our 2nd tier of support, where our specialists will take a deeper look at this issue and will try to isolate its cause. Thank you very much for your patience and understanding! |
| January 16, 2026 at 12:55 pm #17736979 | |
|
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi there, Our 2nd-tier specialists were unable to reproduce the issue on a copy of the site. Can you create a video (using Loom or Kommodo) that reproduces the issue on the production site (change the default language for a moment and reproduce the issue), or authorize me to do it myself? |
| January 18, 2026 at 3:36 pm #17740377 | |
|
LukaszP-37 |
hidden link I'm sending a link to dropbox, if something doesn't work I can send it differently. |
| January 19, 2026 at 9:42 am #17741592 | |
|
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Thank you very much for creating the video. I have shared the video with our 2nd-tier specialists. I will get back to you as soon as I get an answer from them. |
| January 21, 2026 at 9:20 am #17749445 | |
|
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi there, |
| January 21, 2026 at 10:38 am #17749832 | |
|
LukaszP-37 |
hidden link After clicking on automatic translation, the translation started and "jobs" after a few minutes all tasks were complete but the forms were still not translated. When I tried again, the problem returned as seen in the recording. Please check if the automatic translation works so that these forms can be translated. |
| January 21, 2026 at 10:42 am #17749842 | |
|
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Thank you for sharing this new video. I have updated our 2nd tier specialists with this new information. |
| January 22, 2026 at 9:27 am #17752913 | |
|
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, We haven't been able to see the issue on our side. Also, we changed the configuration of WPForms in WPML -> Settings -> Post type translation. Please check if the issue has disappeared on your side. |
| January 22, 2026 at 9:55 am #17753041 | |
|
LukaszP-37 |
Unfortunately, nothing has changed, I still get an error when trying to translate |
| January 22, 2026 at 10:49 am #17753364 | |
|
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
If you are getting the same error, please log in using a different account (perhaps the one you shared with us) and check if the error persists. |
| January 22, 2026 at 11:23 am #17753497 | |
|
LukaszP-37 |
I created a new administrator account and I still get the same error. If it doesn't happen to you, maybe you could try translating these forms? |
| January 22, 2026 at 11:34 am #17753512 | |
|
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Sure, I'm more than happy to translate the forms. Do you authorize me to change the default language to English or is it OK to leave the default language as Polish? |
| January 22, 2026 at 12:21 pm #17753808 | |
|
LukaszP-37 |
you can change the language to the default English |
| January 22, 2026 at 12:41 pm #17753886 | |
|
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Thank you very much for your authorization. This time, I was able to reproduce the issue, and I have updated our 2nd-tier specialists so they can reproduce it as well. I will get back to you as soon as I get an answer from our specialists. Note: I set the default language back to Polish. |