This thread is resolved. Here is a description of the problem and solution.
Problem:
You were translating content from Spanish to English using WPML and made edits to elements such as shortcodes and images. After a few hours, all changes reverted, and you encountered a critical error, causing the English main page to break and all shortcodes in the Spanish version to disappear.
Solution:
If you're experiencing similar issues where changes revert or you encounter critical errors after editing translations:
1. Ensure that you are using the latest versions of WPML and other related plugins. This can resolve compatibility issues that might be causing the problem.
2. Check if the issue is already known by visiting https://wpml.org/known-issues/.
3. If the problem persists and is not listed in the known issues, we recommend opening a new support ticket at https://wpml.org/forums/topic/site-broken-4/ for personalized assistance.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking the known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If these steps do not resolve your issue, please do not hesitate to contact us for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 1 voice.
Last updated by 2 weeks, 4 days ago.
Assisted by: Andrey.
