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This thread is resolved. Here is a description of the problem and solution.

Problem:
You recently purchased the WPML Plugin and encountered issues during installation, specifically with the Sitexpress multilingual plugin not functioning.
Solution:
First, ensure that you are using the latest versions of the WPML plugin and any related add-ons. The issue you're experiencing might be due to using outdated or unnecessary components. The Translation Management add-on, for example, is now integrated into the main WPML plugin and is no longer required as a separate download.
To resolve your issue:
1. Download and install the main WPML plugin from here.
2. Install the "WPML String Translation" add-on from here.
3. You can access all other necessary add-ons by selecting "I want to download WPML manually" at this link.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.

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This topic contains 3 replies, has 0 voices.

Last updated by Mihai Apetrei 1 month ago.

Assisted by: Mihai Apetrei.

Author Posts
March 3, 2025 at 1:42 am #16766575

anaamO

Background of the issue:
I just bought the WPML Plugin and tried to install it. During the installation, the sitexpress multilingual plugin did not work.

Symptoms:
The sitexpress multilingual plugin did not work after attempting to install WPML.

Questions:
Why did the sitexpress multilingual plugin not work after installing WPML?
How can I resolve the issue with the sitexpress multilingual plugin?

March 3, 2025 at 6:43 am #16766915

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Can you please share some more information, like: what do you mean it is not working?

Do you see any errors? What steps have you been able to follow until now?

Can you attach some screenshots or a screen recording?

I will be waiting for your response.

Mihai Apetrei

March 3, 2025 at 8:13 am #16767208

anaamO

Hello sorry for the delay, it's not allowed to instal it. Could you please check the screenshot below

Capture.JPG
March 3, 2025 at 3:55 pm #16769904

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Translation Management is a very old add-on that we have already added to the main WPML plugin, so it's not required anymore.

To get started, all you need is the main WPML plugin (https://wpml.org/download/wpml-multilingual-cms/?section=changelog) and the "WPML String Translation" add-on plugin (https://wpml.org/download/wpml-string-translation/?section=changelog).

Also, if you go here (https://wpml.org/account/downloads/) and select "I want to download WPML manually", you will have access to all the other add-ons that come with your subscription.

I hope that you will find this information helpful.

Mihai