This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to save language mapping settings for Chinese and Portuguese in WPML, despite the settings appearing to be correctly configured in their Elementor Pro and Hello Elementor setup.
Solution:
1. **Check for JavaScript errors in your browser console**:
* Go to WPML → Languages.
* Try to make your changes for Chinese and Portuguese that are not saving.
2. If no JavaScript errors are found and the problem persists, it might be necessary to review the backend/database for failed language mapping saves, especially for Chinese and Portuguese.
3. Check server and WPML logs for errors or permission issues during mapping save attempts.
4. Test manual mapping changes in your WPML & Elementor configuration to confirm if there are workflow breaks.
If these steps do not resolve the issue, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem still persists, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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 WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
