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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 13 replies, has 0 voices.

Last updated by jordanP-2 1 day, 18 hours ago.

Assisted by: Kor.

Author Posts
July 1, 2025 at 9:23 pm #17190229

jordanP-2

Background of the issue:
I'm building my pages using a combination of Gutenberg blocks and ACF (Advanced Custom Fields), including flexible content and repeaters. The site I need help with is hidden link.

Symptoms:
When I open a page for translation via WPML's default translation editor, not all the ACF or Gutenberg fields are shown. Some fields inside ACF repeaters or flexible content fields are completely missing from the translation screen, even though they are present on the original page. This causes incomplete translations and inconsistent content across languages. The issue appears only in some ACF fields (especially nested or dynamic ones), while others show up correctly.

Questions:
Why are some ACF fields missing in the WPML translation editor?
How can I ensure all ACF and Gutenberg fields appear in the WPML translation editor?

July 3, 2025 at 12:56 am #17195117

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. I'd need to check your setup and I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

July 4, 2025 at 5:26 pm #17202814

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thansk for your reply. It is asking for a license key for ACF registration hidden link . Are you able to fix that?

If not, please replicate the issue on our sandbox site here hidden link and we'll investigate this further.

July 4, 2025 at 7:58 pm #17203049

jordanP-2

Thanks for the update. I've added the ACF license key, so it should be working now.
Please feel free to continue, and let me know if you need anything else.

July 7, 2025 at 10:17 am #17207719

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. The staging site no longer works as shown in the attached screenshot. Could you recheck?

Screenshot_128.png
July 7, 2025 at 2:08 pm #17209195

jordanP-2

Hi Kor
I fixed it. I recommend not deactivating the Advanced Custom Fields PRO plugin.
You can continue browsing. I'm here for any questions.

July 7, 2025 at 4:09 pm #17210318

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I’ve checked both language versions, and they appear identical on my end, except for the missing "stats" section as shown in the attached screenshot. Are you seeing the same result, or could you be referring to a different page?

Not sure why everything shows up correctly now, but would you like me to further investigate the missing "stats" section?

hidden link
hidden link

Screenshot_140.png
July 7, 2025 at 7:17 pm #17211018

jordanP-2

The problem is exactly this: when I try to translate this page hidden link with WPML's page translation, exactly in this section, only the paragraphs are displayed, not the titles. If you check the block in the original version (English), this section has a repeater where each item has a heading, content, and buttons.
For some reason, when I try to translate this section, the field to translate the repeater headings doesn't appear.

Screenshot_1.png
Screenshot_2.png
Screenshot_3.png
July 8, 2025 at 7:02 pm #17215925

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. The fields are there for translation as shown in the attached screenshot here hidden link . Could you complete the translation and let me know if it shows up correctly on the frontend?

Screenshot_150.png
July 9, 2025 at 7:47 pm #17220867

jordanP-2

Hi Kor,
For some reason, everything in the WPML dashboard isn't reflected on the page hidden link
Could you check that? Thanks.

Screenshot_6.png
Screenshot_7.png
July 10, 2025 at 8:29 am #17222447

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. You need to complete the translation first before it will reflect the change on the translated page. Could you try and let me know how it goes?

July 10, 2025 at 4:15 pm #17224951

jordanP-2

Hi Kor,
Thanks for the information. Now I see that it updates when the translation is complete for the page. How did you solve the problem with the title not showing? I added a button, but it doesn't show up. When new things are added to the English version, the Spanish version doesn't show up for translation.

July 11, 2025 at 8:06 am #17226638

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I didn't do anything else on your Website besides checking the configuration. Could you tell me where I can see this button that you added? Maybe you can highlight it using a screenshot?

July 11, 2025 at 10:11 pm #17229399

jordanP-2

Hi Kor,
I added the button in the same section and the same repeater, but it doesn't show up for translation in the WPML dashboard.
hidden link

Screenshot_8.png
Screenshot_9.png