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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to install the WPML plugin using the OTGS Installer, but it is not working across multiple websites.
Solution:
If you're experiencing this issue, we recommend following these steps to resolve it:
1) Visit https://wpml.org/account/websites/
2) If the site URL is already registered, delete it from the list.
3) Re-enter the site URL to create a new site key.
4) Click "Show key" and copy it.
5) Go to Plugins > Install > Commercial (tab) on your WordPress dashboard and enter the key to re-register WPML. If WPML is still registered there, de-register it first.

If the problem persists, please consult our documentation at https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/ for further guidance.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 0 voices.

Last updated by Faruk Ahmed 1 week ago.

Assisted by: Andreas W..

Author Posts
August 29, 2025 at 1:00 am #17356479
August 29, 2025 at 1:07 am #17356540

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

WPML must be re-registered after every website migration or after changing the domain or domain provider.

1) Go to https://wpml.org/account/websites/

2) If the site URL is already registered, delete it from the list.

3) Re-enter the site URL. This will create a new site key.

4) Click "Show key" and copy it.

5) Enter the key under Plugins > Install > Commercial (tab) to re-register WPML. If WPML is still registered there, de-register it first.

If the problem persists, after registering each site with a unique site key, please also read the following documentation and let me know if further assistance is needed:

https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/

Best regards,
Andreas

August 29, 2025 at 1:14 am #17356541

Faruk Ahmed

i have only Developer account access. i deleted it but can't add it to the list again

August 29, 2025 at 1:27 am #17356545

Faruk Ahmed

i tried with development license and it works. i install wpml

but the problem is now i can't access my old page only 2 page is showing in english

my all old page is in english and my defult laguage is also enlish.

how i access my all page? there should be 48 page. you can access to check the problem

Screenshot at Aug 29 07-26-34.png
August 29, 2025 at 1:32 am #17356563

Faruk Ahmed

ok i got it