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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate pages, but the translation status refresh never finishes and keeps loading.
Solution:
1. Enable a minimal environment by deactivating all non-WPML plugins and switching to a standard WordPress theme. Remember to back up your database and website before proceeding.
2. If the problem persists, navigate to WPML > Support > Advanced Translation Editor and share screenshots of the recent error logs.
3. Check the PHP setting for max execution time. If it's low, increase it by adding the following code to your

wp-config.php

file:

set_time_limit(300);

This adjustment should help complete the translation.
For more details, visit WPML documentation.

If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if needed.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 4 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 1 month ago.

Assisted by: Long Nguyen.

Author Posts
May 28, 2024 at 7:34 am #15676524

pt.-megha-immanuel-teknologiM

Tell us what you are trying to do?
On some pages the status refresh translation never finishes and keeps loading

New Report 2.png
New Report 1.png
May 28, 2024 at 7:45 am #15676578

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi there,

Thank you for contacting WPML support, I’m happy to help you with this issue.

The translation should be done in a few seconds/minutes. If it takes a long time to complete, there should be an issue that causes the translation stuck.

Please try to enable a minimal environment as below, re-translate the page and see if it helps.
- Deactivate all non-WPML plugins
- Switch to a standard theme of WordPress
❌ IMPORTANT: Please backup your database and website before proceeding ❌

If it persists, you can go to WPML > Support > Advanced Translation Editor > Share some screenshots of the recent error logs with me.

Refer documentation https://wpml.org/faq/translation-status-stuck-or-displaying-the-error-wpml-didnt-manage-to-translate-this-page/

Look forward to your reply.
Thanks

May 29, 2024 at 4:33 am #15681605

pt.-megha-immanuel-teknologiM

Some pages have been successfully translated, but there is 1 page (product) that has not completed the translation process

New Report 4.png
New Report 3.png
May 29, 2024 at 6:31 am #15681733

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.

Looking forward to your reply.
Thanks

May 29, 2024 at 7:33 am #15681884

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

The product page has a large content to translate in the Advanced Translation Editor and it takes time to deliver the translation to your site. I see there is an error in the log that indicates the lack of PHP setting max execution time on your site.

[29-May-2024 07:07:57 UTC] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /home/ridaresi/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Traits/Macroable.php on line 56

then I add the following code to the file wp-config.php to increase this PHP setting value

set_time_limit(300);

now you can see the page Products is translated completely.

Looking forward to your reply.
Thanks

Pages ‹ PT. Ridar Esindo — WordPress 2024-05-29 14-32-25.png