annaT-15
Background of the issue:
I am trying to ensure that the prices in the German version of my WooCommerce store match the prices set in the English version. Here is the link to the page where the issue can be seen: https://wpml.org/forums/topic/price-discrepancy-in-default-english-vs-secondary-language-german-in-woocommerce/?ref=wd
Symptoms:
German prices are higher for some reason.
Questions:
Why are the German prices higher than the English prices?
How can I ensure price consistency across different language versions in WooCommerce?
Dražen
Supporter
Languages:
English (English )
Timezone:
Europe/Zagreb (GMT+02:00)
Hi,
sorry for waiting, can you please share again URL where I can see the issue?
I am checking URL from the chat, but I do not see it.
Let me know if it is okay to disable plugins / themes on shared website.
Regards,
Drazen
annaT-15
Hello, the access is included in the private message above in the first comment
Yes please feel free to disable everything.
Dražen
Supporter
Languages:
English (English )
Timezone:
Europe/Zagreb (GMT+02:00)
Hello,
Thank you for your reply.
I can access the site, but I don’t see the product where the issue occurs. Could you please share the URL of the product so I can check it directly?
Also, please update to the latest version, as we’ve released a fix for a similar issue. You can do this by following these steps:
- Go to Plugins > Add New > Commercial
- Click “Check for updates”
- Update all WPML plugins to their latest versions
- Before proceeding, please make sure to create a full backup, just in case.
Let me know if that helps.
Regards,
Drazen