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Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)

This topic contains 1 reply, has 0 voices.

Last updated by Otto 1 month, 1 week ago.

Assisted by: Otto.

Author Posts
May 12, 2025 at 2:25 pm #17023446

itA-15

Issue Summary:
We are trying to translate an English product page to Spanish using WPML. While the English version correctly shows the product as in stock, the Spanish version incorrectly displays the message:
"This product is currently out of stock and unavailable."

Steps Already Taken:
Updated WPML and all related add-ons to the latest versions (screenshot available if needed).

Verified that this issue is specific to one product – other translated products are not affected.

Used the "Sync product stock quantity and status" option in WooCommerce > Multilingual & Multicurrency > Troubleshooting.

Edited and updated both the original English product and its Spanish translation as instructed.

Despite all these steps, the problem remains unresolved.

Questions:
Why might the Spanish product page still show as out of stock even after syncing?

Is there a possibility that a custom function, theme integration, or plugin is overriding the stock display for translated products?

Is there any WPML debug option or log we can refer to for deeper insights?

We’d appreciate your further assistance in identifying the root cause of this issue.

May 12, 2025 at 2:35 pm #17023478

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

The stock synchronization should work out of the box. It may be a compatibility issue. I suggest you try this to help us identify if it might be a conflict with another plugin or theme that is causing the problem.
**IMPORTANT:** Please try this in a staging environment or at least with a backup of your site files and database before continuing.
Disable all plugins except Woocommerce and WPML-related, and temporarily change the theme to a default WordPress such as Twenty Twenty-five. Update one product and its translation. Is the issue resolved with these settings? If so, please reactivate one by one to see which conflicts.

Best Regards,
Otto

The topic ‘[Closed] Product stock is 0 in secondary language’ is closed to new replies.