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This topic contains 3 replies, has 0 voices.

Last updated by valentinoL-3 6 days, 1 hour ago.

Assisted by: Itamar.

Author Posts
October 8, 2025 at 10:58 am

valentinoL-3

Background of the issue:
I am trying to translate the 'product' part of product URLs on my website. Despite my efforts, it remains untranslated. The issue can be seen on this page: hidden link. I expected the URL to be: hidden link.

Symptoms:
The 'product' in product URLs does not get translated, even though it is translated on the backend.

Questions:
Why is the 'product' part of the URL not translating on the frontend?
How can I ensure the URL translation reflects on the live site?

October 9, 2025 at 9:04 am #17469946

valentinoL-3

Hi I have create dthe staging site so you can investigate there. hidden link

I guess same login details.

Also I noticed taht it doe snot transalte all blocks created with styler add on for elementor and also that the templates are translated on backend but not front end.

October 9, 2025 at 10:10 am #17470424

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Thank you for sharing a staging site with us, where we can investigate this issue without risking any impact on your live site. However, I'm getting a 500 error on your staging site. Please see the attached screenshot. Please correct this so I can access your site. Otherwise, I'll investigate this issue on a copy of your site on my local server.

About the Styler add-on for Elementor.
Are you not seeing the text from those elements in the Advanced Translation Editor?
If so, then you need to add translation support for those elements. You can find more information in our guide here: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/. If you have any questions, please don't hesitate to let me know.

Please note that my weekends are Friday to Saturday. If you need further assistance, I'll be available to continue checking this issue and helping you next week.

Regards,
Itamar.

2025-10-09_12-57-45.jpg
October 9, 2025 at 10:40 am #17470647

valentinoL-3

Hi

the staging is now accessible.

I am saying that the templates on the back end are translated but on front end they are not. for example th eproducts pages in english ahve FAQs which are templates, in ita or spanish they are not there as they are templates. But when i go to templates they are already translated.

October 10, 2025 at 11:08 am #17474206

valentinoL-3

I MANAGED VIA XML AND PHP CODING THAT WAS HARD...