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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 2 replies, has 1 voice.

Last updated by Kor 1 day, 12 hours ago.

Assisted by: Kor.

Author Posts
November 20, 2025 at 2:38 pm #17596098

dosvisual.com

Background of the issue:
I am trying to translate a button inside an Avada Offcanvas. The button should link to the Spanish version of the page. The issue can be seen on this page: hidden link. I expected the 'Más historias' button to link to the Spanish version of 'hidden link' which is 'hidden link'. The same issue is happening in Dutch, which is currently hidden and only visible to admins.

Symptoms:
The 'Más historias' button is linking to the English version 'hidden link' instead of the Spanish version.

Questions:
How can I ensure the 'Más historias' button links to the correct Spanish version of the page?
Why is the button linking to the English version instead of the Spanish version?
FYI I´ve already run the "scan links" button and the wp memory limit is 256mb

November 20, 2025 at 2:56 pm #17596243

dosvisual.com

Hi! This was a chat with the Ai assistant and some info is missing.. I changed the links manually by editing the ESP and DUT translations. Still, so many other buttons in the offcanvas requiere translation and this is not an easy workaround.
I´ve also searched in the Custom Fields Translation, and could not find an option that looked like buttons or similar.

November 21, 2025 at 7:03 am #17597464

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.