Shop page not opening when WPML Multilingual CMS is active (redirect loop)

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Tagged: Exception, WCML

This topic contains 4 replies, has 1 voice.

Last updated by Andrey 1 month, 1 week ago.

Assisted by: Andrey.

Author	Posts
September 17, 2025 at 11:12 am #17409128
bertwinS-2	Background of the issue: I am trying to open the shop page on my website hidden link. It was working before, but after activating the WPML Multilingual CMS plugin, the page is not opening. Symptoms: The shop page is not opening and is stuck in a redirect loop after activating the WPML Multilingual CMS plugin. Questions: How can I fix the redirect loop issue caused by WPML? What steps should I take to make the shop page open correctly?
September 17, 2025 at 11:14 am #17409146
bertwinS-2	hi
September 17, 2025 at 11:18 am #17409156
bertwinS-2	I want English as the default language on these URLs, and two languages should be available: first English and second German. The SEO titles and meta descriptions should also match the selected language — if the page is in English, the SEO title and description should be in English; if the page is in German, the SEO title and description should be in German. hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link
September 17, 2025 at 3:57 pm #17410685
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. I’ll continue assisting you through the support ticket you already opened here for the same issue: https://wpml.org/forums/topic/shop-page-not-opening-when-wpml-multilingual-cms-is-active-redirect-loop-4/
September 17, 2025 at 4:08 pm #17410719
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	I noticed that my colleagues are already assisting you with this matter. https://wpml.org/forums/topic/shop-page-not-opening-when-wpml-multilingual-cms-is-active-redirect-loop-2/ To keep everything organized and to help us assist you more efficiently, please continue the discussion in one support thread and close the other duplicates.