Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 8 replies, has 2 voices.

Last updated by Bruno Kos 6 months, 3 weeks ago.

Assisted by: Bruno Kos.

Author Posts
May 20, 2024 at 12:00 pm

valentinB-22

Since i have used the WPML my order in the are not show

May 20, 2024 at 12:51 pm
May 20, 2024 at 3:28 pm #15646842

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

To troubleshoot this problem, I'll install the Duplicator plugin and generate packages for further debugging purposes. I'll ensure to exclude all media files to maintain a minimal package size. You can find more information about the process here: [link](https://wpml.org/faq/provide-supporters-copy-site/). Please confirm if this approach is acceptable to you.

May 21, 2024 at 5:41 am #15647881

valentinB-22

If it doesn't affect my website, I have no issue with it. Please fix this issue as soon as possible.

May 21, 2024 at 11:54 am #15650252

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

It will not affect your website. I am trying to create a Duplicator package but database is huge (over 6GB) so I am having some trouble with it.

May 21, 2024 at 1:54 pm #15651119

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Can you install https://wordpress.org/plugins/pexlechris-adminer/?

You have wp_818917_options: 144,853 rows, 4.95GB.

A wp__options table with 144,853 rows and 4.95GB in size is unusually large and could be indicative of several potential issues. I am unable to create a Duplicator package because of it.

May 22, 2024 at 9:01 am #15656517

valentinB-22

Hey
I have install the given plugin, Please fixed the issue ASAP

May 22, 2024 at 11:54 am #15657883

valentinB-22

Hi, I'm waiting for an update. This issue is very urgent for me. Could you please provide me with a status update?

May 23, 2024 at 5:58 am #15660280

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

We are still checking this as we are having trouble exporting your database. wp_818917_options table is huge, almost 5GB for some reason and can't be imported as it returns error when importing it.

And we can't do any debugging on your site directly to prevent possible data corruption.

May 23, 2024 at 7:17 am #15660650

valentinB-22

How much time you need to solve it? its is very urgent to me i have move my site to different sever.

May 23, 2024 at 9:03 am