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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 4 replies, has 0 voices.

Last updated by Christopher Amirian 1 month, 1 week ago.

Assisted by: Christopher Amirian.

Author Posts
May 28, 2025 at 12:57 pm #17083492

maciejZ-10

Thanks Christopher for your response. I will check it.

Regarding products translation. I want the products to be visible regardless if they are translated or not as some are in German instead of English, etc. The whole page needs a little bit work, but I selected to fallback to the original version of the page if there is no translation.

Considering this fallback, why they are not visible and how to fix it?
I need to add that I didn't check it yet so asking in advance to have all information required when I start working on that website.

I watched the video and wanted to thank you for clear explanations.

There is one more thing that I would like to ask you to try. Can you try to buy the product (any) and see if you can open cart -> checkout -> confirmation?
If not, then how to fix that as this was returning 302 when I tried to go from cart to checkout on translated version.

Kind regards,
Maciej

May 28, 2025 at 1:14 pm #17083607

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi Maciej,

I went the process and I see the page attached in the screenshot.

I am not sure where to go from there.

I suggest that you first check the process with all additional plugins deactivated except WPML Multilingual, WPML String Translation, and Woocommerce and Woocommerce Multilingual, to see if everything works on that scenario.

After that you can enable additional plugins to see what was the problem cause.

Thanks.

Screenshot 2025-05-28 at 5.12.15 PM.png
May 30, 2025 at 6:51 am #17090518

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi Maciej,

Would you please check and see if you can reply back to this message?

If not, that is ok if you reply back to the original ticket.

Thanks

June 3, 2025 at 7:27 am #17100440

maciejZ-10

Hi Christopher,

Regarding cart->checkout redirects me back to cart.
On the official page fix from troubleshooting tab didn't work, same like with the categories. For some reason on the official page there is still something impacting translations.

It's very common that putting to staging will not have the same errors as the original page because some functions might work differently on staging. Staging is marked as a copy of the page (dev) so some functions from WPML might not execute the same way as on original (main) domain.

Therefore, it might solve the problem on staging but doesn't help on main domain.

Any suggestions?

Kind regards,
Maciej

June 3, 2025 at 1:05 pm #17102422

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi Maciej,

Unfortunately, I can not give suggestions if there is no way to do troubleshooting.

If the staging is the clone of the live it should work exactly as the codebase is the same,

Actually maybe you can ask your hosting service provider about that and see if there is any difference between the two that might cause redirection errors maybe?

Honestly, if I do not have tools to check I do not know how to help here.

Thanks,

The topic ‘[Closed] Split: checkout redirects 302’ is closed to new replies.