Split: getting the following error in the WordPress admin panel

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported a WordPress database error indicating that a query could not be performed due to invalid data in the database related to WPML.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Click the small 'x' icon on the warning message to attempt to remove it.
2. Refresh the dashboard to see if the warning message still appears.
If the message disappears, everything is likely in order. If the issue continues, please let us know so we can investigate further.
For more detailed information, please refer to the following documentation: https://wpml.org/faq/how-to-deal-with-error-messages-about-a-broken-table-that-needs-fixing/#problem-with-some-tables-in-the-database

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at https://wpml.org/forums/forum/english-support/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/translations-on-my-subdomains-no-longer-work/

Tagged: Exception

This topic contains 1 reply, has 0 voices.

Last updated by Andrey 1 month, 3 weeks ago.

Assisted by: Andrey.

Author	Posts
April 29, 2025 at 1:27 pm #16979504
Fulvio Di Stefano	We've detected an issue with tables in the database. Please contact WPML Support to resolve this. WordPress Database Error: The query cannot be performed because it contains invalid data. Array ( [language] => fr [context] => page-builder-shortcode-strings-23949939 [gettext_context] => [domain_name_context_md5] => 627f1f1f22b28fb6c8aeaaefb9b7085e [name] => 47300df498d21fa561138d277688d377 [value] => [status] => 0 [translation_priority] => optional [allow_empty_value] => )
April 29, 2025 at 1:30 pm #16979522
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Occasionally, warning messages can appear as false positives and may get stuck. To resolve this issue, please follow these steps: 1. Click the small 'x' icon on the warning message to attempt to remove it. 2. Refresh the dashboard to see if the warning message still appears. If the message disappears, everything is likely in order. If the issue continues, please let me know so we can investigate further. For more detailed information, please refer to the following documentation: https://wpml.org/faq/how-to-deal-with-error-messages-about-a-broken-table-that-needs-fixing/#problem-with-some-tables-in-the-database