Split: translate headers and footers

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported issues with widgets being disorganized after changing the default language. They were unable to translate headers, footers, and certain WooCommerce settings independently. Additionally, the 'My Account' icon/link was not functioning correctly across different languages, and changes made with WPML were breaking the website.
Solution:
For translating widgets, we advised the client to use the WPML > String Translation section. It is necessary to delete and then re-add the widgets, likely due to the default language switch. We provided a video tutorial to assist with this process: https://www.loom.com/share/5afc277cc99c4783ad12a48f8a1c0d56.
Regarding the 'My Account' icon/link, it was not added as a widget. We created a separate support ticket to address this issue, and the client can follow up there: https://wpml.org/forums/topic/split-translate-my-account-icon-link/.

If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us at WPML support forum.

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This topic is split from https://wpml.org/forums/topic/i-cant-translate-widget-and-change-logo-in-widget/

Tagged: Bug

This topic contains 3 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 1 month, 1 week ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
February 24, 2026 at 5:26 pm #17848268
aleksandarP	Hello, Everything is a big mess. All widgets are messed up after changing the default language. My account icon, located to the right of the menu, directs me to the same 'My Account' page in both languages. The widgets before changing languages were on Appearance - Widgets. Now they are in Appearance - Customize - Widgets. I cant translate widgets (Headers and Footers) independently. How can i create simple translation of those? Also how can i translate Woocommerce - Settings - Emails The Shop page - hidden link is also broken it should be like this page - hidden link When i try to change something with WPML it brokes the website. please check asap Thanks
February 25, 2026 at 8:12 am #17850014
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00)	Hey there, Regarding the headers and footers, I need to better understand how they were created. Sometimes, depending on your theme, they are created as posts or templates, or as widgets, or just have custom settings. I couldn't precisely find that on your website. Please share with me where I can find them on the admin panel. Please also send me screenshots of them in the admin panel. This will help me better understand how they can be translated.
February 27, 2026 at 11:59 am #17859667
aleksandarP	Hello, How can i translate that widget (screenshot). When i am on homepage in default language (bulgarian) - hidden link Everything is okay. When i click on the Profile icon it goes to my account page hidden link When I click in Heart icon (whishlist) it goes to whishlist page hidden link But when i am in English version - hidden link When i click on profile it redirects me to bulgarian profile page hidden link instead to hidden link Its the same with Whishlist page, insted to hidden link it redirects me to bulgarian version hidden link. The widgets were in Admin - Appearance - Widgets. After changing the default language of the website they are now in Admin - Appearance - Costumize - Widgets. How can i fix the links of these two icons - My account and Whishlist. Regards
February 27, 2026 at 2:13 pm #17860284
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00)	Hey there, I'll paste what I shared previously. Since the wishlist was added as a widget, you can translate it following these steps: "Regarding the widgets, you can translate them in WPML > String Translation. It's necessary to delete and re-add them (likely because of the default language switch). I recorded a video better showing the steps: hidden link The video was recorded in a copy of your website." The my-account icon/link apparently weren't added as widgets. I created a ticket for it, and have answered you there, a few days ago: https://wpml.org/forums/topic/split-translate-my-account-icon-link/ Please proceed there. If possible, try to answer about each issue on their respective ticket. Since you brought many different issues, I'm trying to keep things organized, to ensure every question will be addressed.