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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to see a translated string in the WooCommerce Wallet system, but it is not displaying as translated. You expect to see 'Kredit u novčaniku kroz kupovinu #' but instead, you see 'Wallet credit through purchase #'.
Solution:
First, ensure you back up your site and database. Then, navigate to Plugins > Add new > Commercial and check for WPML updates. Install and activate the latest versions of our plugins. If updates are available for the WpResidence Theme or other plugins, please update them as well. After updating, reapply the translation for the string and check if the issue is resolved.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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This topic contains 2 replies, has 1 voice.

Last updated by sreckoA 1 month, 1 week ago.

Assisted by: Andreas W..

Author Posts
May 10, 2025 at 11:35 am #17018754

sreckoA

Background of the issue:
I am trying to see the translated string in the Wallet system of WooCommerce. The issue can be seen on this page: hidden link.

Symptoms:
The string is translated but not showing as translated. I expected to see 'Kredit u novčaniku kroz kupovinu #' but instead, I got 'Wallet credit through purchase #'.

Questions:
Why is the translated string not showing in the Wallet system of WooCommerce?
How can I ensure the translation appears correctly on the page?

May 10, 2025 at 11:55 am #17018813

sreckoA

addition with printscreens

Wallet strings.jpg
String translated.jpg
May 10, 2025 at 2:03 pm #17019092

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Please take a backup of your site and database.

Then go to Plugins > Add new > Commercial (tab) and check for WPML updates.

Please install and activate the latest versions of our plugins.

In case there is an update for the WpResdence Theme and other plugins available, please also run them.

Then apply the translation of the string again and confirm if the issue persists.

Best regards
Andreas

May 10, 2025 at 3:33 pm #17019221

sreckoA

Thank you Andreas