Stuck Translation

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Tagged: Bug

This topic contains 2 replies, has 0 voices.

Last updated by Bruno Kos 1 month, 3 weeks ago.

Assisted by: Bruno Kos.

Author	Posts
October 1, 2025 at 11:54 am #17448531
Zoltan	Background of the issue: I am trying to delete an existing 'stuck' translation job on my WordPress site. The issue can be seen on this page: hidden link Here is a short video: hidden link I also tried making a small modification in the original language (Hungarian) and then saved it for translation, but the German translation is still stuck. The English translation worked fine. In the troubleshooting menu, I cleared everything and regenerated everything using the buttons, and I also cleared the cache on the server multiple times. Symptoms: The system does not delete the 'stuck' translation job. An error message says that I successfully deleted it, but when I reload the page, the job reappears. Questions: Why does the translation job reappear after I delete it? How can I permanently delete a 'stuck' translation job?
October 1, 2025 at 1:28 pm #17449021
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Would you be willing to provide me with WordPress credentials so I could investigate the issue directly? Is this happening for the Home page? We’ve received a few other reports starting today, so I'd like to check if you're having the same issue. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials. Regards, Bruno Kos
October 3, 2025 at 7:47 am #17453669
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Yes, once our developers deployed the fix, we ran a process to automatically resolve the affected jobs, which worked in nearly all cases. If you still have any translation jobs that haven’t been delivered, simply open them in the translation editor and mark the translation as completed. This will trigger the delivery again.