This thread is resolved. Here is a description of the problem and solution.
Problem:
The client uses WoodMart and WPML to translate their shop's footer, which was created in an 'HTML Block' and added via 'Theme settings -> Footer -> Content -> Footer content.' After restoring the staging site and translating the Footer HTML block again using the WP Editor, which created a new block with a new ID, the footer text remained in English when switching to the Slovenian version.
Solution:
1. It is not necessary to assign different footer blocks for each language in the theme settings. You should select the default language footer, and WPML will handle the translation automatically.
2. While translating HTML blocks using the WP Editor is acceptable, for consistency and better compatibility, we recommend using the Advanced Translation Editor.
3. Ensure the 'Adjust IDs for multilingual functionality' option is enabled from WPML >> Languages page.
4. If the issue persists:
- Go to WPML >> String Translation page.
- Open the 'Not seeing strings that you are looking for?' section and press the 'Admin texts translation' link.
- Search for the Footer HTML Block ID and enable its translation.
- Return to the WPML >> String Translation page, search for the required ID, and add its translated ID.
For more details on finding and translating strings, visit this documentation.
If these steps do not resolve the issue, please add the debug report in the Debug Information box as instructed here: Provide Debug Information.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML Support Forum.
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Background of the issue: Symptoms: Questions:    |
 WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Thank you for contacting WPML Support. I tested this with the default Gutenberg editor and it works correctly on my end. 1. No, you don’t need to assign different footer blocks for each language in the theme settings. You only need to select the default language footer. WPML should handle the translation automatically. 2. Translating HTML blocks using the WP Editor is fine, but for consistency and better compatibility, we generally recommend using the Advanced Translation Editor. In your case, since a new block with a different ID was created, please ensure the “Adjust IDs for multilingual functionality” option is enabled from WPML >> Languages page as you can see in the attached screenshot and see if this resolves the issue. If the issue persists, please try to follow the below steps and let me know how it goes: 1. Go to WPML >> String Translation page. Here is a doc for more details: If the above steps don’t help, please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/ Please let me know the results,  |
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