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This topic contains 13 replies, has 0 voices.

Last updated by Kor 1 month ago.

Assisted by: Kor.

Author Posts
September 30, 2025 at 4:27 pm #17445777

martinV-65

Background of the issue:
I try to open the Translations queue in WP Admin by navigating to WPML -> Translations on my site hidden link. I can see a loading indicator for a couple of seconds and then the page gets blank only with a headline 'Translations queue'. I can see this message in the browser console: TypeError: Failed to construct 'URL': Invalid URL at app.js?ver=480995:1:68689 at nr (app.js?ver=480995:1:68767) at qo (app.js?ver=480995:654:57930) at vs (app.js?ver=480995:654:104169) at ul (app.js?ver=480995:654:96717) at sl (app.js?ver=480995:654:96642) at Zs (app.js?ver=480995:654:93672) at app.js?ver=480995:654:45314 at t.unstable_runWithPriority (app.js?ver=480995:662:3844) at Wa (app.js?ver=480995:654:45023) es @ app.js?ver=480995:654 n.callback @ app.js?ver=480995:654 fo @ app.js?ver=480995:654 os @ app.js?ver=480995:654 pl @ app.js?ver=480995:654 t.unstable_runWithPriority @ app.js?ver=480995:662 Wa @ app.js?ver=480995:654 fl @ app.js?ver=480995:654 Zs @ app.js?ver=480995:654 (anonymous) @ app.js?ver=480995:654 t.unstable_runWithPriority @ app.js?ver=480995:662 Wa @ app.js?ver=480995:654 Ka @ app.js?ver=480995:654 Va @ app.js?ver=480995:654 qs @ app.js?ver=480995:654 hi @ app.js?ver=480995:654 e @ app.js?ver=480995:15 v @ app.js?ver=480995:24 (anonymous) @ app.js?ver=480995:15 (anonymous) @ app.js?ver=480995:15 (anonymous) @ app.js?ver=480995:300 (anonymous) @ app.js?ver=480995:15 o @ app.js?ver=480995:15 (anonymous) @ app.js?ver=480995:1 u @ app.js?ver=480995:662 (anonymous) @ app.js?ver=480995:662 (anonymous) @ app.js?ver=480995:662 n @ app.js?ver=480995:15 s @ app.js?ver=480995:15 Understand this error.

Symptoms:
The Translations queue page in WPML shows a blank page with only the headline 'Translations queue' after a loading indicator. The browser console shows a TypeError: Failed to construct 'URL': Invalid URL.

Questions:
Why does the Translations queue page show a blank screen?
What does the TypeError: Failed to construct 'URL': Invalid URL mean?

October 1, 2025 at 12:46 am #17446853

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

October 2, 2025 at 8:47 am #17450976

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. The issue that you're encountering could be related to this https://wpml.org/forums/topic/translation-jobs-queue-is-empty/ and could you please share the database access so that I can check? Or would you like to perform the change on your own?

October 2, 2025 at 12:17 pm #17451995

martinV-65

Hello, the collation is set correctly. I checked all the tables (see an example in the picture).

I believe that this is not the root-cause anyway. The issue isn't that the table loads empty. The issue is that the table disappears completely and there is the error in JavaScript console.

Screenshot 2025-10-02 at 14.13.10.png
October 2, 2025 at 3:55 pm #17452575

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I will need to escalate this further to our 2nd Tier Support. Are you able to provide access to your database(phpmyadmin) or can I install the PHPmyadmin plugin on your Website?

October 2, 2025 at 7:52 pm #17452989

martinV-65

Sure, I am able to provide you the credentials. I just need to be able to send a private message. I tried putting it here, but it showed publicly...

October 3, 2025 at 4:32 pm #17455108

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've enabled the private reply for you. Could you retry?

October 6, 2025 at 11:06 am #17459786

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Could you create a sitekey on your account here https://wpml.org/account/sites/ for this domain hidden link and share the sitekey with me?

October 7, 2025 at 11:13 am #17463376

martinV-65

Here is the license for stage.transportly.eu : 45391584f3

October 7, 2025 at 11:21 am #17463431

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've re-sent a page for translation, and it's appearing now. Could you check?

Screenshot_77.png
October 13, 2025 at 1:22 pm #17479852

martinV-65

Nope, the translations queue still renders an empty page...

Screenshot 2025-10-13 at 15.22.06.png
October 13, 2025 at 1:23 pm #17479871

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Could you please try logging in using my account and let me know if it works for you?

October 13, 2025 at 1:27 pm #17479893

martinV-65

Yes, that loads fine. How do I resend a post for translation from my account?

October 13, 2025 at 1:55 pm #17480029

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. You can go to the translation dashboard and resend the pages for translation. Remember to select your user when sending for translation.

The topic ‘[Closed] Translation queue shows an empty page’ is closed to new replies.