Translation will not be saved

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	8:00 – 17:00	8:00 – 17:00	8:00 – 17:00	8:00 – 17:00	8:00 – 17:00	-
-	-	-	-	-	-	-

Supporter timezone: Europe/Madrid (GMT+02:00)

Tagged: ATE

This topic contains 1 replies, has 0 voices.

Author	Posts
June 24, 2025 at 11:34 am
henrica-amma-johanna-mariaC	Background of the issue: I am trying to translate products on my website hidden link using WPML. I am following documentation to assist with this process. Symptoms: When I click the + sign to translate a product, the translation is done, and credits are used, but a cogwheel remains. Activating it again uses another credit, and a cogwheel appears again. Additionally, there is an Error 5000 when I click on the English flag. Questions: Why does the cogwheel remain after translating a product? Why are credits used again when I activate the translation? What causes Error 5000 when clicking on the English flag?
June 24, 2025 at 12:50 pm
June 24, 2025 at 12:51 pm #17165072
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Please let me know when you get an answer from the hosting support. Thank you!