This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where changing the user language with a logged-in user does not update the user language in the WordPress user settings. Additionally, there is a problem with translating the WooCommerce email footer text using the
wpml_switch_language_for_email
function.
Solution:
To ensure the user's Profile language updates based on the language switcher selection, go to "Users > Profile" in the WordPress dashboard and enable the "Set admin language as editing language" option under "WPML Language Settings". This will align the user's language preference with the language chosen via the language switcher.
For the separate issue regarding the WooCommerce email footer text translation, we ask the client to create a new support ticket, as we handle one issue per thread to keep discussions clear and focused.
Please note that the solution provided might be outdated or not applicable to your case. If the solution does not resolve your issue, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
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This topic contains 2 replies, has 2 voices.
Last updated by 1 year, 2 months ago.
Assisted by: Prosenjit Barman.