This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with tax calculations and currency conversions in their multilingual and multicurrency setup using WPML. The problems are specifically occurring with Google feeds and in the accounting system where taxes and currency values are incorrect for orders in languages other than the main one.
Solution:
We recommended the client to install a specific plugin on a test site to help diagnose the issue. We provided a link to the test site and asked the client to notify us once the plugin installation is complete. This step is crucial to replicate and understand the problem better.
If this solution does not resolve the issue or seems irrelevant due to updates or different circumstances, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 1 month, 1 week ago.
Assisted by: Paola Mendiburu.


