This thread is resolved. Here is a description of the problem and solution.
Problem:
The client installed WooCommerce Multilingual & Multicurrency and chose not to translate the product attribute 'Cell Phone Model'. When switching to English on the product page, the 'Cell Phone Model' dropdown shows no attributes, and a padlock icon indicates attributes are imported from Italian but they are not displaying.
Solution:
We recommend setting the attribute to be translatable by default. You should:
1. Ensure your global attributes are set to translatable from WPML > Settings.
2. Translate them from WPML > Taxonomy translation.
3. Update your default language, then translate the product.
For more detailed guidance, please refer to our documentation on translating global attributes, shipping classes, and other taxonomies.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
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